Coronavirus (COVID-19) Infection Prevention & Control Policy
My priority is to keep you as safe as possible, and I have implemented a number of changes which I would like to make you aware of. During the time the salon was shut, I completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that we operate that you will notice when you next visit.
Booking Appointments
If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not come into the salon. This may mean that I have to cancel your appointment at short notice. I appreciate that this may be inconvenient but it is done entirely for your own safety. If your appointment is cancelled you will of course be able to rebook.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. My booking terms and conditions are that you can cancel up to any point before your appointment due to illness or other reasons free of charge. If you do not show up to your appointment with out letting me know you will be charged 10% of the service fee.
Visiting the Salon
For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. Please could I also ask that you attend your appointment alone and don’t bring friends or family members with you to reduce the number of people in the salon at any time.
I have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
You will have access to soap and hot water to wash your hands with as soon as you enter the salon.
Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves / facemasks / aprons where appropriate.
I can confirm that the laundering of salon towels and uniforms is a priority. I can assure you that all salon laundry is washed at 60 degrees C
All disposable items are bagged and safely removed from the treatment area every day.
My treatments
I have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely.
During your treatment
I understand the importance of hand hygiene and I will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.
I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, or there is anything at all that would make you feel happier or more comfortable please let me know and I will do what I can to satisfy you.
After the treatment
In order to avoid handling of cash, I would prefer if you could pay for your treatment by card or in advance by bank transfers.
All of these procedures have been implemented for your safety and mine. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thank you for your understanding.
Natalie Page
Salon Owner, Page Beauty Therapy